Tenant Charges

A comprehensive guide

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To move into a property you are required to pay

Holding deposit. 1 weeks rent. This will be required to secure the property while your references are being carried out. This will be credited against the first month’s rent.
Security deposit. Equivalent to 5 weeks rent. This will registered in the approved government scheme the DPS.
Rent (Your holding deposit will be credited against this amount)
If you have pets then prior permission will have to be granted. Pets must be declared before you pay your holding deposit.

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Default fees & charges

Lost Keys / Security Devices – Replacements are charged at a reasonable cost.
Rent Arrears – After 14 days 3% interest will be charged above the Bank of England base rate.
Surrender of Tenancy – If the Landlord agrees that the Assured Shorthold Tenancy can end before the end final date, then the tenant will be charged rent up until the new tenancy start date and the cost to re-let the property which is 84% (inc vat) of 1 months rent.
Variation of tenancy – £50inc vat per variation
Damages – Pay reasonable cost of making good or compensating the landlord for any damage to the property or the furniture or fixtures or anything else for which you may be responsible which is not caused by fair wear and tear. This does not include any damage resulting from our failure to carry out any repairs for which the landlord is responsible.

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Further information

Once you have paid your holding deposit you will have 15 days to complete your reference checks.

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The holding deposit is non-refundable for the following reasons

if you fail the reference checks causing the landlord to not want to proceed with the tenancy
If you withdraw your application from the property
If you don’t complete your reference checks within 15days of the date the holding deposit is paid
You don’t pay the balance of your security deposit or first month’s rent when requested
You don’t take all steps necessary to sign your tenancy agreement within the time agreed

Lettings Packages

Hand, keys and new home or people moving in together for real estate investment. Rent, mortgage and

Tenant Finder

Preparing property details ready to market
Advertise the property on all major websites including Rightmove, Zoopla & Facebook (ensuring maximum exposure)
Carry out viewings, this includes weekends
Tenant referencing
Carry out ‘Right to Rent’ checks
Arrange necessary certificates; EPC, Gas, Electrical (see contract for charges)
Prepare tenancy agreements
Provide relevant ‘How to Rent’ checklist at the start of the tenancy and on any renewals
Key & paperwork handover (available 7 days a week)

80% of the first months rent (exclusive of vat)

96% of the first months rent (inclusive of vat)

Female friends carrying their belongings into a new apartment.

Rent Collection

Preparing property details ready to market
Advertise the property on all major websites including Rightmove, Zoopla & Facebook (ensuring maximum exposure)
Carry out viewings, this includes weekends
Tenant referencing
Carry out ‘Right to Rent’ checks
Arrange necessary certificates; EPC, Gas, Electrical (see contract for charges)
Prepare tenancy agreements
Provide relevant ‘How to Rent’ checklist at the start of the tenancy and on any renewals
Key & paperwork handover (available 7 days a week)

Once the tenancy has begun:

Collect monthly payments
Yearly statement prepared on request
Arranging gas safety certificates during the tenancy (additional charges apply)
Negotiating tenancy renewals (additional charges apply)

80% of the first months rent
7% of monthly rent (exclusive of vat)

96% of the first months rent
8.4% of monthly rent (inclusive of vat)

Welcome. Happy african american man inviting visitor to enter his home, standing in doorway of modern apartment

Fully Managed

Preparing property details ready to market
Advertise the property on all major websites including Rightmove, Zoopla & Facebook (ensuring maximum exposure)
Carry out viewings, this includes weekends
Tenant referencing
Carry out ‘Right to Rent’ checks
Arrange necessary certificates; EPC, Gas, Electrical (see contract for charges)
Prepare tenancy agreements
Provide relevant ‘How to Rent’ checklist at the start of the tenancy and on any renewals
Key & paperwork handover (available 7 days a week)

Once the tenancy has begun:

Collect monthly payments
Yearly statement prepared on request
Arranging gas safety certificates during the tenancy (additional charges apply)
Negotiating tenancy renewals (additional charges apply)
Test smoke alarms
Register the tenants deposit with an approved government scheme
Take meter readings and inform the utility companies
Inform the council that the tenant is now in residence
Provide you with a monthly statement
Arrange repair/maintenance. This includes arranging initial quotes and instruction/checking work is done to a good standard for the best price.
24 Hour emergency contact number is available to all our tenants in case of an emergency
Carryout property inspections including testing smoke alarms
Issue section 13 rent increases if requested
Service of section 21 when the landlord requires possession of the property (hand delivered)

At the end of the tenancy:

Check the property and raise any issues with the tenants
Provide quotes for any work that needs to be carried out
Negotiate any deductions from the deposit with the tenants
Arranging the release of the tenant’s deposit
Should there be a deposit dispute, we will prepare all required documents and submit this with a statutory declaration from a solicitor (An inventory will be required in order to do this)
Take meter readings and inform the utility companies
Inform the council that the tenant has left

70% of the first months rent
12% of monthly rent (exclusive of vat)

84% of the first months rent
14.4% of monthly rent (inclusive of vat)

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Fully Managed Plus

Includes all of the features of the ‘Fully Managed’ package plus ‘Rent Guarantee Insurance’ in which the benefits include;

Nil excess
Up to £100,000 legal expense cover
Rent protection and recovery

Taking out a rent protection policy ensures that you will always get the income you expect and should you need legal representation to recover it, your policy can help.

70% of the first months rent
14% of monthly rent (exclusive of vat)

84% of the first months rent
16.8% of monthly rent (inclusive of vat)

Optional Extra’s

Property inspections & visits – £42.00 per visit (Inspections included with Fully Managed)
Prepare & serve rent increase notice (Section 13) – £30.00 (Included with Fully Managed)
Prepare & serve Section 21 notice – £60.00 (Included with Fully Managed)
Arrange key cutting if required – £10.00
Contract renewals – £120.00
Inventory fees – Unfurnished Property – £120.00 (including VAT), Furnished Property – £240 (including VAT)